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11000023259
Reset SMC
Symptoms
Performing a reset of the SMC (System Management Controller) of your Mac may be necessa
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11000023293
Constant Machine Restarts
Possible Symptoms
If your Mac is restarting by itself unexpectedly
If your Mac i
-
11000023294
Your mouse or keyboard intermittently stops responding
Possible Symptoms
If your mouse, keyboard or other Bluetooth device stops responding tem
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11000023298
Internal speakers on your Mac don't make sound
Possible Symptoms
If you don't hear sound from the built-in speakers on your Mac
Sou
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11000023309
Your keyboard has one or more keys that don't respond
Symptoms
If your keys are not responding
If the keys you've clicked do something dif
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11000023311
Fix iCloud login prompt issue
Symptoms
Repeatedly being asked to log into iCloud even after entering password
iClo
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11000023381
If you can't connect to the App Store, iTunes Store, or iBooks
Symptoms
An error showed while downloading purchases App Store, iTunes Store or iBooks: "We cou
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11000023383
Mac is running slow
Symptoms
If your Mac is running unusually slow
If your Mac is becoming unresponsive
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11000023386
Wi-Fi is not working
Symptoms
If your Mac is not showing any networks
If your Wi-Fi symbol is crossed out or sh
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11000023390
MacBook Pro Touch Bar frozen
Symptoms
If the Touch Bar on your Mac is unresponsive or delayed when pressed
If you